When will my order be shipped?
All orders are usually shipped within 7-10 business days.
We will email you if it will be delayed for any reason.
If you need it soon please let us know and we will see if we can rush deliver - Additional fees may apply
What if I want to return an item?
Cassandra's Bath & Body Shoppe takes pride in the products it produces and in its customers. If we make a mistake let us know we will re-make your order for free. All orders are final and cannot be returned in the event that you do not like the product or scent chosen. If you receive your order with damages please contact us as soon as possible so can take care of it. Please do not destroy damaged product or packaging for seven days.
What type of payment do you accept?
Payment is expected at the time of order unless other arrangements have been made. Payments can be made through our secure shopping cart or by telephone. Payments are in US funds only.
Currently we accept all forms of payment through PayPal, including credit cards.
We also accept personal checks and money orders made payable to:
Orders will be held until your check clears our bank. Please note that we wll only hold orders for 10 days, after the 10th day if payment is not received we will assume you have cancelled your order.
Our mailing address for check or money order payment is:
1575 Boston Ave. Unit c-14, Bridgeport, CT 06610